Devastated traveller receives an email claiming her Qantas flight is cancelled due to a ‘strike’ – but notices something fishy about the exchange
An Australian woman had her flight ‘cancelled’ in January due to a strike
Astonished by the news she took to Facebook to share anguish over the result
Eagle-eyed social media users pointed out the flight number quoted was wrong
After speaking to Qantas it was determined the email was fraudulent
By Matilda Rudd For Daily Mail Australia
Published: 23:08 GMT, 14 December 2021 | Updated: 23:37 GMT, 14 December 2021
An Australian woman who received an email claiming her Qantas flight in January has been cancelled because of an impending strike has shared her devastation online only to find she was the victim of a scam.
Brittany was preparing to move overseas in the first month of 2022 and had already shipped many of her belongings when she saw the email on Saturday.
‘Our Qantas flight for January has been cancelled due to a strike apparently… and we need to be out of our rental the same day we were supposed to fly in… so upset,’ she wrote in a Facebook group.
She booked her flights through a popular travel website and it was them – not Qantas – who had reached out to her about the flight.
Brittany was preparing to move overseas in the first month of 2022 and had already shipped many of her belongings in anticipation for the move when she saw the email on Saturday
‘We have been notified by the airline that, due to a strike, the flight QF 0010 is no longer operating. On behalf of the airline we apologise for any inconvenience this causes you,’ the email read.
It then offered Brittany a choice of either changing her flight or getting a refund.
Eagle-eyed social media users were quick to point out that QF 0010 is not a flight number for the Australian airline – it’s QF10 – and that should raise red flags.
‘To take protected industrial action (strike) in Australia, the unions need to first apply to the Fair Work Commission to be issued with a Protected Ballot Order, which they can then vote on,’ one in-the-know Australian responded.
‘Only if passed can they then take industrial action. So it is quite an open process. There has been nothing on the news in Australia about Qantas workers intending to strike.’
Eagle-eyed social media users were quick to point out that QF 0010 is not a flight number for the Australian airline – it’s QF10 – and that should raise red flags
‘Even if you booked through an agent, in my experience you would get an email direct from the airline and maybe also from the agent. Not only the agent,’ said another.
‘Looks dodgy. When you book with a travel agent they don’t normally tell you to contact the airline directly to rebook,’ a third added.
Brittany, who was now worried about her booking, decided to call Qantas to get some answers for herself.
‘So I spoke to Qantas after a three hour wait and the lady was useless, she was so slow and didn’t really answer any of my questions,’ she said.
‘When I asked if she had any bad situations with the travel company before she said “no” and said we will have to “hope for the best” that no one is scamming us.
‘As it stands our flight has not been cancelled.’
While Brittany couldn’t confirm where the email had generated from she made sure not to click any of the links attached and deleted it from her inbox.
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